Terms of service

 

Last Updated: December 20, 2025

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. By accessing or using the AIO CRM platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

1. AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and IPro Web (“Company,” “we,” “our,” or “us”) concerning your access to and use of the AIO CRM platform and any related services (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. DEFINITIONS

  • “Account” means the account you create to access and use the Service.
  • “Content” means any data, text, graphics, images, reports, or other materials uploaded, downloaded, or appearing on the Service.
  • “User Data” means any data or information that you submit to the Service.
  • “Third-Party Services” means services provided by third parties that may be integrated with our Service (e.g., Google Analytics, Google Ads).
  • “Subscription” means the paid plan that grants you access to premium features of the Service.

3. ELIGIBILITY

To use the Service, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete registration information

By using the Service, you represent and warrant that you meet all eligibility requirements.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To access certain features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account
4.2 Account Security

You are responsible for safeguarding your password and any activities or actions under your account. We encourage you to use a strong, unique password and enable any available security features. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

5. DESCRIPTION OF SERVICE

AIO CRM is a customer relationship management platform that provides:

  • Client Management: Tools to manage client information, projects, and communications
  • Report Generation: Automated marketing reports integrating data from Google Analytics, Google Search Console, and Google Ads
  • AI-Powered Analysis: Artificial intelligence-driven insights and recommendations
  • Project Tracking: Project management and task tracking features
  • Document Management: Contract templates, briefs, and proposal generation
  • Analytics Dashboard: Real-time analytics and performance monitoring

6. USE OF THE SERVICE

6.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Use the Service to transmit any unlawful, harmful, threatening, abusive, or otherwise objectionable material
  • Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use any robot, spider, or other automatic device to access the Service
  • Reverse engineer, decompile, or disassemble any portion of the Service
  • Remove any copyright, trademark, or other proprietary notices from the Service
  • Use the Service to compete with us or to create a competing product or service
6.2 Prohibited Activities

You specifically agree NOT to:

  • Share your account credentials with third parties
  • Resell, sublicense, or redistribute access to the Service
  • Use the Service to store or transmit malicious code
  • Attempt to probe, scan, or test the vulnerability of the Service
  • Circumvent any access or use restrictions
  • Use the Service to send unsolicited communications (spam)
  • Impersonate any person or entity

7. THIRD-PARTY INTEGRATIONS

7.1 Google Services Integration

The Service integrates with Google services including Google Analytics, Google Search Console, and Google Ads. By using these integrations, you:

  • Authorize us to access data from these services on your behalf
  • Agree to comply with Google’s Terms of Service and API Terms
  • Understand that we are not responsible for the availability or accuracy of data from these services
  • Can revoke access at any time through our platform or Google’s security settings
7.2 Third-Party Terms

Your use of any Third-Party Services is subject to the terms and conditions of those services. We are not responsible for the content, privacy policies, or practices of any Third-Party Services.

8. USER DATA AND CONTENT

8.1 Ownership

You retain all rights to your User Data. By submitting User Data to the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, process, and display your User Data solely for the purpose of providing and improving the Service.

8.2 Responsibility

You are solely responsible for:

  • The accuracy, quality, and legality of your User Data
  • The means by which you acquired your User Data
  • Maintaining appropriate backups of your User Data
  • Ensuring you have all necessary rights and permissions to use and share your User Data
8.3 Data Processing

We process User Data in accordance with our Privacy Policy. By using the Service, you consent to such processing and warrant that all data provided by you is accurate.

9. INTELLECTUAL PROPERTY

9.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of IPro Web. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

9.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

9.3 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service (“Feedback”), you grant us the right to use such Feedback without restriction and without compensation to you.

10. SUBSCRIPTION AND PAYMENT

10.1 Subscription Plans

Access to certain features of the Service may require a paid subscription. Subscription details, including pricing and features, are available on our website.

10.2 Payment Terms
  • All fees are quoted in the currency specified at checkout
  • Payment is due at the beginning of each subscription period
  • All fees are non-refundable except as expressly stated in these Terms
  • We may change our prices upon reasonable notice
10.3 Automatic Renewal

Subscriptions automatically renew unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

10.4 Taxes

You are responsible for all applicable taxes associated with your subscription. If we are required to collect or pay taxes, such taxes will be added to your invoice.

11. TERMINATION

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use the Service will immediately cease.

11.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Extended periods of inactivity
  • Request by law enforcement or government agencies
11.3 Effect of Termination

Upon termination:

  • Your license to use the Service terminates immediately
  • We may delete your User Data after a reasonable period
  • You remain liable for any fees incurred before termination
  • Provisions that by their nature should survive termination will survive

12. DISCLAIMERS

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Service will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy or reliability of any information obtained through the Service
  • Warranties that defects will be corrected

We do not warrant that:

  • The Service will meet your specific requirements
  • Results obtained from the Service will be accurate or reliable
  • The quality of any products, services, or information obtained through the Service will meet your expectations

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL IPRO WEB, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or business opportunities
  • Any damages resulting from your use or inability to use the Service
  • Any damages resulting from unauthorized access to or alteration of your data

Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless IPro Web and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of and access to the Service
  • Your violation of these Terms
  • Your violation of any third-party right, including intellectual property or privacy rights
  • Any claim that your User Data caused damage to a third party

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ukraine, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through:

  1. Negotiation: The parties shall first attempt to resolve the dispute through good-faith negotiation.
  2. Mediation: If negotiation fails, the parties may agree to mediation.
  3. Arbitration or Litigation: If mediation fails, disputes shall be resolved through binding arbitration or in the courts of Ukraine.
15.3 Class Action Waiver

You agree that any disputes will be resolved on an individual basis and not as part of any class, consolidated, or representative action.

16. MODIFICATIONS TO SERVICE AND TERMS

16.1 Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

16.2 Modifications to Terms

We may revise these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on the Service
  • Updating the “Last Updated” date
  • Sending an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

17. GENERAL PROVISIONS

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding the Service.

17.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

17.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

17.6 Notices

All notices to us shall be sent to the contact information provided below. Notices to you may be sent to the email address associated with your account.

18. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Company: TsoDen

Email: tsoden.project@gmail.com

Legal Inquiries: For legal matters, please email us with the subject line “Legal Inquiry”

BY USING THE AIO CRM SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTOOD THEM, AND AGREE TO BE BOUND BY THEM.

© 2025 TsoDen Ai Bureau. All rights reserved.

These Terms of Service are effective as of December 20, 2025.